Have you ever googled yourself?
Let’s assume that you’re in need of some money for your real estate business. Now, would your banker approve your loan based on your online credibility?
Imagine that you’re the owner of a small restaurant, are you happy with all your customer reviews online?
Let’s say you’re just an individual whose waiting for an answer on your job interview, are you ok if your potential employer traced your digital footprint and is not happy with what he/she says?
According to research conducted by Global Web Index, about 57.6% of the world’s population has at least one social media account as of October 2021. With such considerable amount of information being exchanged online, it’s easier for people to form opinions about you even before you’ve met them. Therefore, to achieve favorable outcomes, you should start taking steps to grow your online track record.
Below is a list of tips that can help assist you in managing your online existence.
Check Your Online Status: To understand you or your firm’s reputation – google, analyze and absorb all the information available on the first 5 pages of the search engine result. Reports state that 95% of people don’t look for information beyond page 1 of SERP. Hence, even if there were any unpleasant reviews on the further pages don’t worry about it right now.
You can start off by segregating results into positive, negative, and neutral. Since social media sites have higher domain authority; creating positive links on social media and then promoting them can help outrank negative PR links if any. Also, monitor your social media channels for relevant hashtags, post comments, reactions, etc., and ensure to respond to negative feedback while the post is still trending.
Monitor the Effectiveness of Campaigns: There are certain tools that can help monitor the consequences of strategies that you’re implementing. Choose those tools that provide an easy-to-understand graphical representation of data and have features that provide insights, graphs, comparison charts, etc. With this, it becomes convenient to customize strategies and make improvements.
Handle Negative Comments Professionally: It’s observed that those people who share their views about poor services or bad experiences are more in number as compared to those who talk about good services. As a business, you just can’t escape negative reviews, you can only handle it. Therefore, ensure that you respond and acknowledge these comments in a very professional manner with the use of soft words rather than getting into an argument.
Use ORM Tools: You can set up google alerts to know conversations relating to your brand. Any time your brand is mentioned in a guest post, forum, blog or in any other conversation you will be notified. You can go through them and take the necessary steps required. Other than this, you can opt for 3rd party tools like review trackers, sentiment metrics and others that have many more features.
Identify Influencers: GroupM and INCA’s study predicts that the influencer marketing industry is expected to grow at a CAGR of 25% reaching a size of Rs. 2200 crore by 2025. According to a blog posted by Digital Marketing Institute, 60% of people trust influencers as compared to celebrities. Well, there are many popular influencers that are already promoting your brand, all you have to do is identify positive influencers from social media conversations and work with them to improve your brand image.
With the help of a good reputation online, it’s possible to achieve milestones of success earlier than expected. Ensure to keep an eye out and use these ORM techniques to maintain a positive image amongst your potential customers. If you’re looking for a comprehensive online reputation management plan, drop us a line.
GroupM and INCA’s study predicts that the influencer marketing industry is expected to grow at a CAGR of 25% reaching a size of Rs. 2200 crore by 2025. According to a blog posted by Digital Marketing Institute, 60% of people trust influencers as compared to celebrities. Well, there are many popular influencers that are already promoting your brand, all you have to do is identify positive influencers from social media conversations and work with them to improve your brand image.
With the help of a good reputation online, it’s possible to achieve milestones of success earlier than expected. Ensure to keep an eye out and use these ORM techniques to maintain a positive image amongst your potential customers. If you’re looking for a comprehensive online reputation management plan, drop us a line.
